About Us

VANDERFLEET Flowers - A Lifestyle Florist in Toronto's "The Kingsway" district

VANDERFLEET is a second-generation fine florist and decorative gift-ware shop in the European tradition. It is within this environment the talented and experienced designers create the unique floral arrangements so highly prized by their discriminating clientele. The elegant, sophisticated shop exudes an old world atmosphere providing the perfect setting for an unparalleled selection of quality flowers, gift products and florist services. The family owned Toronto florist business has been serving a loyal and growing clientele for more than two decades.

VANDERFLEET Flowers is a destination, lifestyle florist located in Humbertown Shopping Centre in the west end of Toronto in "The Kingsway". They proudly serve the Toronto, Etobicoke & Mississauga areas and beyond. The florist shop continually replenishes its stock with selections of outstanding locally grown flowers & plants from the best Canadian growers. VANDERFLEET also imports top quality flowers from Holland, New Zealand, Australia, U.S.A. & Ecuador including many unique varieties and colors of roses.

'Our signature floral arrangement is a classic, romantic, English Garden Style flower design in a clear glass vase'

VANDERFLEET Flowers offers only premium seasonal cut flowers, fresh long stem roses, classic floral arrangements, European hand-tied bouquets, exotic orchid flowers, tropical flowers, unique floral designs. VANDERFLEET stocks a variety of exotic plants, blooming orchid plants, flowering azalea plants, hardy cactus & succulents, & other seasonal blooming plants such as amaryllis, bromeliads, crocus, cyclamen, hibiscus, hyacinth, hydrangea, kalanchoe, muscari, tulips & more.

SPECIALTY SERVICES

DELIVERY AREA

DELIVERY POLICY

VANDERFLEET Flower Delivery Policy

VANDERFLEET is dedicated to delivering your flower gift orders in a timely manner on your requested date. There are a few factors which can affect your delivery: Time of day order is placed, Busy Floral Holiday Periods, weather & road conditions, address correctness, remote locations, etc. Please call us directly with any special request at (416) 234-0550

Local Delivery: $A minimum $13.00 added to each order, for each address in the VANDERFLEET Local Delivery Area

Extended Local Delivery: $20.00 or more, for address in the VANDERFLEET Extended Local Delivery Area

RUSH or TIMED Courier Service - A Premium service. 1, 2½ & 5 hour delivery Available ONLY in our Local Flower Delivery Area. Certain limitations apply & cost varies. *** REMINDER, WE CANNOT ACCEPT RUSH or TIMED DELIVERY REQUESTS ONLINE. Call VANDERFLEET direct for a Quote 1-416-234-0550

Same Day Delivery orders must be received before 11:00am in the recipient's time zone. Orders received after 11:00am will be delivered the following day.

Floral delivery times vary, but most florists deliver during normal business hours (9:00am — 7:00pm).

When Recipient is not home we may attach a call note on their door to contact florist to arrange a convenient time for re-delivery or to leave the delivery at a neighbour on their behalf. Other options - call recipient first to arrange delivery time or if at work all day, send flower gift to the workplace.

Business deliveries require the business name in the Recipient Info section in the checkout area online. Please provide additional information in the Special Instructions section in the checkout area. Provide title, department, floor, suite, phone (especially recipient's cell) & ext., work hours & any information to help ensure a successful & timely delivery.

Holiday periods are Super-Busy, especially Valentines day, Easter, Mothers day & Christmas. Orders must be received 3 business days prior for guaranteed delivery. Although we'll do our best, delivery requests within three business days cannot be guaranteed & may be delivered after the holiday on the next possible date. VANDERFLEET Flower Shop Hours

Sunday Delivery is not available. Deliveries requested on this day will be delivered the following business day. VANDERFLEET Flower Shop Hours

Holiday Delivery (on the day-of) is not available. Deliveries requested on this day will be delivered the day before or following business day. Please give enough notice as described above in 'Busy Holiday Periods' VANDERFLEET Flower Shop Hours

Floral delivery status Please consider your delivery order done on the day you requested upon receipt of a confirmation from us. We will contact you by telephone or e-mail should difficulties arise with your order.

Delivery completion may vary due to recipient availability, adverse weather or driving conditions, extreme holiday volume. Recipients are required to be at address provided by sender.

Delivery to rural route addresses or cemeteries cannot be guaranteed.

The Sender is Responsible To

Make sure recipient information is correct at time order is placed Vanderfleet requires complete name (person & business), address (unit#, floor), cell (prefered) & location phone numbers.

Please re-check your delivery info by searching online, or better yet, ask the recipient whom is receiving your wonderful gift.

*Flowers and gifts delivered to incorrect addresses supplied by the sender will result in extra re-delivery fees.

SUBSTITUTION POLICY

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain Vases, Pots or Accent Items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

PRIVACY POLICY

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

PAYMENT OPTIONS

We accept the following payment methods:
Visa
Master Card
American Express